WHAT IS YOUR RETURN POLICY?
Unfortunately, due to high demand for quality products within this industry accompanied by attempted scams/fraud, we no longer issue refunds or color replacements on full human hair bundles/sets. Please select colors accordingly as they will not be exchanged. If products are damaged or incorrect please contact us within 3 working days from the date you received the goods. Please retain all products in the original box or packing material for claim purposes. To receive your new item(s) we must receive your returned merchandise prior to sending out replacement(s).
HOW ARE YOUR ITEMS SHIPPED?
All of our products are shipped using USPS Priority Mail w/signature. Shipping time will take 2-7 business days depending on location and availability of product.
During our holiday season all orders placed after December 21 will be processed January 4, 2018. Thank you for your time and patience during this holiday season.